Home » Frequently Asked Questions
Frequently Asked Questions
If you cannot find the answer to your question below, please contact us directly with your query. Please ensure you have also checked through our help notes before submitting your question.
- What is the Dictionary of Irish Biography?
The Dictionary of Irish Biography is a collaborative project between Cambridge University Press and the Royal Irish Academy, involving 700 contributors spanning 9,000 lives. From James Ussher to James Joyce, St. Patrick to Patrick Pearse, St. Brigit to Maud Gonne MacBride, Maria Edgeworth to Elizabeth Bowen, Edward Carson to Bobby Sands, this indispensable resource outlines the careers at home and overseas of prominent men and women born in Ireland, north and south, and the noteworthy Irish careers of those born outside Ireland.
- How much material am I allowed to print out from the Dictionary of Irish Biography?
Users may access, search and view individual biographies for personal use only.
- I'm having trouble using the search facility. What can I do?
Please check our help notes for full information and tips on how to search, including how to refine your results. It may be that you need to narrow your search if you receive too many results by entering additional words to the search terms, or use less precise terms to search more widely.
- How can I find out which new biographies are being added to the Dictionary of Irish Biography and when?
We will note important new additions in the News Feed on the Home page as and when the biographies are published and uploaded to the site. A full list of all new biographies will also be included on our News Archive and Librarian Services pages.
- I've noticed an error in the text. How do I report it?
If you have found and noted an error in an extract, please contact us at firstname.lastname@example.org with full details of the error. We will investigate and upload the corrected text as soon as possible.
- Which citation style is used by the Dictionary of Irish Biography?
The Dictionary of Irish Biogarphy follows the Modern Language Association (MLA) format for citation examples. For more information on the MLA guideslines for documenting online sources, please see http://www.mla.org/publications/style_faq4.
HERE IS A SAMPLE MLA WEBSITE FORMAT CITATION:
Cornell University Library. "Introduction to Research." Cornell University Library. Cornell University, 2009. Web. 19 June 2009 < http://www.library.cornell.edu/resrch/intro>.
Users are also able to download and e-mail citations through the export citation functionality.
- Does the Dictionary of Irish Biography have a MARC record?
No, only counter reports are vailable on the Account Administrator page.
- How do I subscribe to the Dictionary of Irish Biography?
Please check our Access and Trial Options full information on how to purchase the Dictionary of Irish Biography or to contact a sales representative directly email email@example.com if you are in the Americas or if you are in the United Kingdom or Rest of World firstname.lastname@example.org. It is available online, print or as a bundle.
- Do you offer individual subscriptions to the Dictionary of Irish Biography?
At this time we only offer institutional access.
- Is it possible to trial the Dictionary of Irish Biography prior to purchase?
Institutions may arrange a free, no-obligation 30-day trial. Please go to the Trial Request page, fill out your details and submit the form. Alternatively, you may contact us directly to arrange a trial by emailing email@example.com for North America or firstname.lastname@example.org for UK and Rest of World.
- What will trial access enable me to see within the Dictionary of Irish Biography?
Trial access to the full content of the Dictionary of Irish Biography is available as standard (institutions only).
- May I purchase a subscription to the Dictionary of Irish Biography through my consortium?
If you wish to purchase access the Dictionary of Irish Biography through your library consortium, you can pass their details to us and we will contact them to arrange your deal. Contact email@example.com for North America or firstname.lastname@example.org for UK and Rest of World for further details.
- Does Cambridge offer any other online products that are similar to the Dictionary of Irish Biography?
For full details of our other online offerings, please see http://www.cambridge.org/online.
- What promotional material do your offer so I can let my patrons know we subscribe to the Dictionary of Irish Biography?
Please see the For Librarians page for downloadable marketing materials.
- How do I upload my institution's logo to the home page?
You can upload your organisation logo by using the 'Update Organisation logo' on Account Administrator page.
- I am a subscriber and I can't access the Dictionary of Irish Biography. What can I do?
If your access details have been set up incorrectly in our subscriber database you will experience problems in trying to access the Dictionary of Irish Biography. Please check with your librarian or account administrator that the details that have been entered into the database are correct. To do this, your administrator must first log in to Librarian Services and check that you are using the correct username and passwords or that the correct IP addresses have been entered for your institution. If either has been entered incorrectly, your administrator should update the details. If you are still having trouble accessing the site, please ask your administrator to contact us directly.
- How do I use for Librarians?
Librarian Services are only available to administrators of subscribing institutions to the Dictionary of Irish Biography. Once on the Account Administrator page, you will be required to enter your administrator email address and password in order to update any account details.
- How do I update my institution's subscription record?
Institutional account administrators may update their records by logging in to Librarian Services and clicking 'Account Update'. Any changes made to the institutional account (including IP changes) will be automatically updated on submission.
- Is it possible to have more than one account administrator?
You may have more than one administrator for an institutional account, but please contact your nearest regional office for further advice. Contact email@example.com for North America or firstname.lastname@example.org for UK and Rest of World.
- I've forgotten my Administrator password. How can I retrieve it?
Please contact us specifying your full details, together with a new password. We will update our database and confirm your new details by email as soon as possible.
- How can I see usage statistics for my library/institution?
Usage statistics are available to all institutional account administrators who will need to log in to Librarian Services with their administrator username and password in order to access these pages. Once logged in, please select the 'Usage Statistics' tab from the main menu.
- How do I configure IP addresses for my institution's account?
Your institutional administrator should first log into Librarian Services with their administrator username and password. Click 'Account' Update in the top menu bar, then enter the new IP ranges into the data entry box provided and click 'Update Record'. Please allow the system a few moments to update before attempting to access content. Existing CJO customers should note that all account changes should be made in CJO. Any updates you make will transfer across to the Dictionary of Irish Biography. Please note that if you are accessing the Dictionary of Irish Biography through a proxy server then you will need to provide the IP address of the proxy server in order for you to access the site.
- Is it possible for remote users to access the site?
Please ask your users to authenticate to your network for access in the normal way. Provided users access the Dictionary of Irish Biography from an IP address within your organization's configured IP ranges, they should be able to access content. Alternatively, your administrator may set up designated users to have remote access with a username and password. To do this, your administrator should log into Librarian Services, then click the 'Account Update' tab at the top. On this page, click 'View/Edit the userpass credentials'. Please type in the email address of the user as the username, together with a password. We recommend that you use email addresses to keep everything consistent across our systems. Finally, please click 'Add'. This will enable remote access for this user to any subscriptions listed against your account.
- What is 'referrer URL' access, and how can I use it for my society's access?
Academic societies may obtain access to the Dictionary of Irish Biography by making use of a 'Referrer URL'. A referrer URL is the URL from which all users from that society will access the Dictionary of Irish Biography. With referrer URL, the society's own site will allow users to log into it, and that site will present its members with a special link to the Dictionary of Irish Biography if those members are entitled to access. This link will be customized to give users instant access when they try to access the Dictionary of Irish Biography from this particular URL. For further information, please contact your nearest regional office: email@example.com for North America or firstname.lastname@example.org for UK and Rest of World.
- Do you offer library card access/Athens authentication to the Dictionary of Irish Biography?
Unfortunately we don't offer library card access at present. Athens and Shibboleth authentication is enabled.
- Is the Dictionary of Irish Biography OpenURL compliant?
The Dictionary of Irish Biography fully supports OpenURL linking at the present time. Please ensure that your institutions link resolver has been registered on the For Librarian page.
- I'm having trouble opening PDFs. What can I do?
Please see our 'Help with PDFs' page for PDF troubleshooting, including common viewing problems.
- Which browsers will the Dictionary of Irish Biography display on correctly?
The Dictionary of Irish Biography will display fully in the following recommended platforms and browsers:
* Windows Internet Explorer 7.0, Windows XP/Vista
* Mozilla Firefox 2.0, Windows XP
* Internet Explorer 6, Windows XP
* Safari2.x, Macintosh
* Opera browser 9, Windows XP
- What are the recommended display settings for the Dictionary of Irish Biography?
The minimum recommended screen resolution for the Dictionary of Irish Biography is 800 x 600 pixels, although we recommend 1024 x 768. The recommended colour depth is 256. If the content of the Dictionary of Irish Biography is too small to read comfortably, please increase the text size setting in your browser application.